1. Home
  2. Services
  3. Gas Line Repair and Leak Detection

Gas line repair · Cedar City, Utah

Gas line repair & leak detection in Cedar City, UT: what to do when you smell gas and who fixes what afterward

A gas smell is the one plumbing problem you do not try to solve from inside the house. Leave first, call the gas utility or 911 from outside, and come back to this page once the home is cleared and you need to know what repair involves.

Smell gas?

LEAVE
Get everyone, including pets, out of the building now
CALL FROM OUTSIDE
Call the gas utility’s emergency line or 911
DO NOT
Flip switches, light flames or start appliances
Hand on the knob of a water heater gas control, with a yellow flexible gas line running to it
The gas control on a heater has its own shutoff, but a smell of gas means leaving the building first and calling from outside.

If you smell gas right now

  1. Leave the building at once and take everyone with you, including pets.
  2. Do not flip switches, use a lighter or start appliances on the way out.
  3. From outside, call the gas utility’s emergency line or 911.
  4. Stay out until the utility says the home is clear.
  5. Call a plumber only after the utility has made the home safe.

Natural gas has an odor added so you can smell it, often described as rotten eggs. A smell near one appliance still counts. So does a hissing sound or a patch of dead vegetation above a buried line. A faint smell that comes and goes is still a reason to leave and call.

Gas leak or carbon monoxide? They are different hazards

HazardSignsWhat to do
Gas leakA rotten egg smell, a hissing sound near a pipe or applianceLeave, then call the gas utility or 911 from outside
Carbon monoxideA CO alarm sounding, headaches or dizziness with no smellLeave and call 911. Do not wait to see if it passes.

Carbon monoxide has no smell, which is why a working alarm matters. A plumber can help find out why an appliance is producing it, but only after everyone is out and emergency services have cleared the building.

Which gas utility to call in Cedar City

Know the number before you need it

Cedar City’s natural gas has been supplied by Dominion Energy Utah, which now operates as Enbridge Gas Utah. A 2018 Southern Utah University news item names Dominion Energy as the utility that responded to a gas line damage in Cedar City, and the utility’s Utah site now carries the Enbridge name and a Utah emergency line.

Your bill shows who your provider is. Find the emergency number on the bill or the utility’s website and save it in your phone now. If your home runs on propane, your propane supplier’s number is the one to save.

Sources: SUU news item, June 2018; Enbridge Gas Utah website, Utah page, accessed 2026-10-19.

Utility has cleared the home?

Call and describe what the utility found. A plumber can talk through the repair and testing that come next.

Who owns which part of the gas line

Utilities usually own the line up to and including the meter. The piping from the meter to your appliances usually belongs to you. Ask the utility where its responsibility ends at your address, because that decides who repairs what.

Where the leak isWho usually handles itFirst call
In the street or the line to the meterThe gas utilityThe utility’s emergency line or 911
At the meter itselfThe gas utilityThe utility’s emergency line
In house piping or at an appliance connectionA plumber, after the utility clears the homeThe utility first, then a plumber
At a gas appliance (range, dryer, water heater)A plumber or the appliance technicianThe utility first, then a plumber
Black iron gas pipe with a shutoff valve handle beside the label on a water heater
The shutoff beside an appliance sits on the house side of the gas line, which is a different part from the meter and service line that belong to the utility.

After the utility clears the home: what repair involves

  1. The gas stays off until the leak is found and repaired.
  2. A plumber locates the leak, often with a leak-detecting solution and electronic equipment, and identifies the cause.
  3. The damaged section or connection is repaired or replaced.
  4. The system is pressure-tested and the result is recorded.
  5. Service is restored, and appliances are checked and relit.

When people look for gas leak detection Cedar City services, they usually mean two separate steps: the gas utility checks and can shut off at the meter, then a plumber finds the leak in the house piping. Both are covered by the steps above.

Ask who restores service and relights appliances. Sometimes the utility does it, and sometimes a plumber does it after an inspection. Get the order of the steps in writing so the gas is not turned on before the test is done.

What a pressure test is, and why you want it in writing

A pressure test seals off the gas piping, pressurizes it and watches for a drop. A system that holds pressure has no leak large enough to show. It is the plain evidence that the repair worked.

  • The test pressure, how long it ran and the result
  • Whether a permit and inspection apply to the repair, and who files them
  • What caused the leak, and whether other connections look at risk
  • A written quote before work starts

Permit and inspection rules for gas work are set locally. Ask the plumber whether they apply in Cedar City and who handles them. Keep the written test result with your home records.

Appliance hookups, connectors and new gas lines

Not every gas job is an emergency. Replacing an old flexible connector, adding a shutoff valve at an appliance, or running a line for a range, dryer or outdoor grill are planned jobs.

  • Ask how old the flexible connectors are and whether they should be replaced.
  • Make sure every gas appliance has its own shutoff valve within reach.
  • For a new line, ask for the pipe size, the test and the inspection before it is covered up.
  • For a gas water heater that is acting up, see water heater troubleshooting after the gas smell question is settled.

Before anyone digs near a gas line

Call 811 first

Blue Stakes of Utah runs the 811 service, and locate requests can be submitted online at any hour. The phone line is staffed weekdays, 8 AM to 4 PM.

If a job involves digging in the yard, including a new gas line to a grill or detached building, request a locate before the shovel goes in. Ask the plumber who requests it.

Source: Blue Stakes of Utah, bluestakes.org.

Yellow flags and hand-written paint marks on bare ground showing where buried lines were marked
Locate marks show where buried lines run before anyone digs. Leave them in place until the work is done.

How urgent is the gas problem?

Leave and call the utility

  • Any smell of gas, even a faint one
  • A hissing sound near a pipe or appliance
  • A CO alarm sounding (call 911)
  • A damaged gas line or meter, inside or outside

Gas jobs to plan ahead

  • An old flexible connector you want replaced
  • A new line for a range, dryer or grill
  • A shutoff valve you want added at an appliance
  • A pressure test before a remodel

What to know about gas smells, repairs and testing

What should I do if I smell gas?

Leave the building at once with everyone, including pets, and do not flip switches, light a flame or start appliances on the way out. From outside, call the gas utility’s emergency line or 911. Stay out until the utility says the home is clear. Call a plumber only after that.

Can a plumber fix a gas leak?

Yes, but only after the utility has made the home safe. A plumber can repair house piping and appliance connections, pressure-test the system and document the result. The utility handles its own line and meter.

Who turns the gas back on after a repair?

It depends on the repair. After a utility repair the utility restores service. After work on house piping, ask the plumber who restores service and relights appliances, and get the order of steps in writing so the gas is not turned on before the pressure test is done.

Do I need a permit for gas line work in Cedar City?

Permit and inspection rules for gas work are set locally. Ask the plumber whether a permit applies in Cedar City and who files it, and ask for the answer in writing with the quote.

Home cleared and the gas line needs repair?

Call and describe what the utility found. You will talk to a plumber, not fill in a form.

Call (833) 571-0120